Frequently Asked Questions

Before making the decision to purchase an item/s from ANN-KATHRIN KUHN, please take the time to make sure you have read the whole description, checked all measurements and reviewed all images. Every item is described extensively and should provide you with a thorough understanding of its characteristics.


What forms of payment do you accept?

We accept most Debit/Credit cards and PayPal. Our site is fully secure. We use a leading card processing company to make sure your card details are kept safe at all times.

Do you ship internationally?

Yes, ANN-KATHRIN KUHN ships worldwide!  For information on shipping & returns, please visit our Shipping & Returns section.

I'd like to send my order as a gift, can you do gift wrapping?

All orders come gift wrapped and include various goodies such as posters, flyers or postcards, and collectible business cards.

When will my order despatch?

Due to handmade nature of the products, orders will be despatched within 2 - 5 working days. Some designs require more time and will ship within 2 - 3 weeks. More information can be found in each of the products descriptions or in our Shipping & Returns section.

What is Ann-Kathrin KUHN's jewellery made from?

Ann-Kathrin is always looking for high quality materials and supplies. The metals she works with are 22k gold or sterling silver plated, gold and silver tone metal. More information about each of the products can be found in their descriptions. These may include; Plexiglas, resin, natural stones, wood, glass, ceramic, fabric, Swarovski cristals and pearls.

All products are lead & nikel free.

Are your products safe for human health?

ANN-KATHRIN KUHN designs high quality products. The raw materials are selected with great care and imported from various parts of the globe. All products are lead & nikel free and the metals we work with are 22k gold or silver plated unless otherwise noted.

How do I take care of my jewellery?

We want to ensure you keep your Ann-Kathrin KUHN jewellery looking its best. Follow these tips on how to care for and handle your jewellery.

Storing your jewellery: Keep your jewellery safe in its original box or store in an alternative cool, dry place. Make sure to remove before bed as the jewellery is fragile and may get damaged.

Reducing wear and tear: Keep water, perfume, sprays and lotions away from your jewellery as moisture can discolour metal parts.

Cleaning your jewellery: Use a soft cloth to clean your jewellery. This will help to remove any fingerprints, dust and keep your jewellery looking as good as new.

Broken jewellery and other queries: If you accidentally break your jewellery, your chain has lost its shine or you have another jewellery care question, send an email at service@annkathrinkuhn.com as we might be able to help. If you are emailing about a broken piece of jewellery, please include your online order number or date of purchase, the issue you are experiencing and a photo of your jewellery.

Where else can I find Ann-Kathrin KUHN jewellery?

Ann-Kathrin KUHN currently exclusively sells online through www.annkathrinkuhn.com and www.etsy.com/shop/annkathrinkuhn

Ann-Kathrin KUHN will be available again soon in physical shops in Switzerland.

Do you collaborate with artists or bloggers?

Ann-Kathrin KUHN is always happy to collaborate with artists, brands, bloggers, and all types of creative heads. Feel free to send an email to info@annkathrinkuhn.com